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Positive re-enforcement

Whenever I introduce a client to a new string, I wrap the package insert with all the technical and promotional information around the handle of the racquet.

This reinforces what I’ve said, helps to justify the decision, and often results in a new customer saying, “You don’t know me but I want the same string as you put in Fred’s racquet last week!”

5 sets of Prince Premier with Softflex 16 to:

Terry Buscombe, Melbourne, Australia

 

Tennis books from USRSA

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