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A Restringing in Time

A promotion that has worked well for me involved giving our customers ten percent off if they bring their racquets to us before the strings break. Not only does it make us more money, it helps customers pay attention to their strings and to learn when the string is going bad, losing tension, and notching.

5 packs of Unique Tourna Grip 5-pack (3 overgrips per pack) to:

Randy Stephenson, MRT, Dallas, TX

Editor’s note: In addition to helping customers diagnose wear patterns, and educating them about string, this is a good way to get customers to bring racquets in with strings intact, so that in cases where the customer is using an odd-ball frame, the stringing instructions for which are unknown, you can immediately determine the pattern, the tie-offs, the skips, and shared holes (if any).

From the March 2004 issue
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